Privacy Policy

Pineapple Audio (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website.

Information We Collect

When you contact us through our website forms, we may collect information, including:

  • First name and last name

  • Email address

  • Subject and message content

  • Company information voluntarily provided by you

We may also collect certain technical information automatically through cookies, analytics tools, and visitor identification technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and support requests

  • Communicate regarding projects and services

  • Improve our website and customer experience

  • Send newsletters, updates, marketing communications, and follow-up campaigns related to our services

CRM and Marketing Platforms

Information submitted through our website may be stored and managed using third-party customer relationship management and marketing platforms, including Levitate.

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Cookies and Visitor Identification

Our website may use cookies and similar technologies to improve functionality, analyze website usage, and better understand visitor engagement.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.

Third-Party Services

We may use trusted third-party services for website hosting, analytics, customer communication, marketing, and visitor identification.

These providers may process information as necessary to perform services on our behalf.

Data Security

We take reasonable administrative and technical measures to help protect the information submitted through our website.

Your Choices

You may contact us at any time to:

  • Request access to your information

  • Request correction or deletion of your information

  • Opt out of marketing communications

Contact Information

Pineapple Audio
4265 N Knox Ave #201
Chicago, IL 60641
United States

Email: info@pineappleaudio.com